🔥 Frequently Asked Questions
We know you've got questions—so let’s clear the smoke.
🚚 Shipping & Logistics
⏳ How long does shipping take?
Good things take time—but not too much time. Shipping times vary by location:
Netherlands & Belgium: Orders placed before 16:00 (CET) arrive the next business day.
Rest of Europe: 2-5 business days, depending on your location.
Tracking info will hit your inbox once your order’s on the way.
For full details, check out our Shipping Page.
🌍 Do you ship internationally?
Right now, we only ship within Europe. If that changes, you’ll be the first to know!
📦 Is shipping discreet?
Absolutely! Every order arrives in plain, unbranded packaging—no logos, no labels, no questions.
💸 Do you offer free shipping?
Yes! We offer free shipping on orders over €50. Just another reason to stock up.
🚀 Where can I track my order?
Once your order ships, you’ll get a tracking link straight to your inbox. Keep an eye out!
For full details, check out our Shipping Page.
🌿 Product Questions
📦 What’s included with the stash box?
Your stash box comes fully equipped with:
✅ Rolling Tray
✅ 3 Smell-Proof Glass Jars
✅ Cleaning Brush
✅ Plastic Storage Tube
Everything you need to keep your setup fresh and organized!
📏 What are the stash box dimensions?
Our stash boxes measure 25cm x 18cm x 13cm—big enough to hold your essentials, but sleek enough to stay low-key.
📦 How much herb can the storage jars hold?
Each jar holds up to 5g—just the right amount to keep things fresh and within reach.
➕ Do you offer additional accessories?
Yep! Take your stash game to the next level with our Grinders, Stash Tubes, Ashtrays, and the Stash Light. Each one is designed to make your setup even smoother.
🧹 What’s the brush for?
This little brush does more than just keep things tidy. Sweep every last crumb from your tray straight into your J. Flip it around, and the back doubles as a packer to tamp it down just right. Clean, precise, and multitasking like a pro—just how we like it.
🎨 Do you offer custom designs?
Not at the moment—but that doesn’t mean you can’t make it your own! Every order comes with some stash-worthy stickers to help you personalize your stashbox. Got a custom setup? Tag us—we’d love to see your creativity in action!
🌱 Do you also sell flower?
Nope! We only sell the accessories to elevate your stash game. The rest? That’s up to you. 😉
🔧 Troubleshooting & Stash Box Care
🔒 How do I set my lock?
- The default combo is 000.
- Slide the button to the left to unlock.
- To set a new code, slide the button to the right and hold it.
- While holding, change the dials to your new code.
- Release, and your new code is locked in!
🌿 How do I keep my stash box looking fresh?
- Wipe the bamboo with a soft, damp cloth.
- Avoid excess moisture (no one likes a warped box).
- Keep it out of direct sunlight to prevent fading.
🔥 Why Choose Our Stash Boxes?
🚀 What makes MasterStash stash boxes better than others?
We don’t just make stash boxes—we make stash vaults. Our boxes feature:
✅ Premium bamboo for a sleek, eco-friendly look.
✅ Built-in combo locks to keep nosy hands out.
✅ Customizable compartments for peak organization.
✅ Integrated rolling trays for seamless prep.
✅ Discreet design for ultimate low-key vibes.
🌍 Are your stash boxes eco-friendly?
Absolutely. Our boxes are crafted from sustainably sourced bamboo, a fast-growing, low-impact material. Good for your stash, good for the planet.
🔐 Are your stash boxes child-proof?
Yep! The built-in combination lock keeps your goods safe from curious little hands.
💯 Do you offer a warranty?
We back our stash boxes with a 420-Day Warranty—because quality matters. If you have any issues, hit us up, and we’ll make it right.
💨 Accessories & Extras
🛠 Do you sell accessories to go with the stash box?
Yep! Take your stash game to the next level with our Grinders, Stash Tubes, Ashtrays, and the Stash Light. Each one is designed to make your setup even smoother.
🌿 What makes your grinder special?
Our grinders are crafted from aircraft-grade aluminum, delivering a smooth, even grind every time—built to last and effortless to use.
🧪 Are the materials of the accessories safe?
Absolutely. No cheap coatings, no weird metals—just clean, non-toxic aluminum all the way through.
💨 Are the stash tubes smell-proof?
Our stash tubes are crafted from aircraft-grade aluminum, making them airtight, smell-proof, waterproof and ultra-durable—keeping your stash fresh wherever you go.
🔥 What’s different about your ashtrays?
Our MasterStash ashtrays are crafted from aircraft-grade aluminum, making them heat-resistant, easy to clean, and built to last—because ashing should be effortless.